Shipping policy

### 🖤 Little Boy on the porch Shipping Policy *Where darkness meets delivery.* #### **1. Order Processing & Fulfillment** - **Processing Time:** 1–2 business days (excluding weekends/holidays). Orders placed after 3 PM EST ship the next business day . - **Cutoff for Expedited Shipping:** 12 PM EST (for same-day processing). - **Packaging:** Items are enshrined in black velvet dust bags, sealed with blood-red wax, and encased in reinforced obsidian boxes. --- #### **2. Shipping Methods & Timelines (Domestic US)** *Free standard shipping on orders >$100* . | Service | Cost | Delivery Timeline | Best For | |------------------|---------------|-------------------|-------------------| | **Crypt Standard** | $7.99 | 3–5 business days | Non-urgent relics | | **Spectral Express** | $19.99 | 1–2 business days | Last-minute rituals | | **Vampire Overnight** | $34.99 | Next business day | Urgent curses | *Delays may occur during lunar eclipses or carrier unrest (e.g., USPS/UPS disruptions) .* --- #### **3. International Shipping** - **Served Regions:** EU, UK, CA, AU, JP (excludes sanctioned territories) . - **Fees:** Calculated at checkout. Customers cover **customs duties, taxes, and import fees** . - **Delivery Time:** 7–14 business days (varies by destination). - **Restrictions:** No deliveries to PO boxes or spectral realms. --- #### **4. Returns & Damaged Orders** - **Returns:** Accepted within 14 days of delivery. Items must be unused, in original packaging, with ritual tags attached . - **Process:** Email `shadowkeepers@littlboynoirwolf.com` for a return authorization. Return shipping costs are the customer’s responsibility. - **Damaged/Lost Relics:** Report within 7 days. We cover replacement shipping and provide a coffin-shaped return label . --- #### **5. Tracking & Support** - **Tracking:** A "Veil of Shadows" tracking link is emailed upon shipment. - **Lost Orders:** Contact us after 10 business days (domestic) or 20 days (international) for investigation . - **Support:** `shadowkeepers@littleboynoirwolf.com` | Response within 24 hours. --- #### **6. Key Disclaimers** - **Weather/Carrier Delays:** Not responsible for delays caused by necromantic events or carrier strikes . - **Address Errors:** Double-check shipping addresses. Reshipping fees ($15.99) apply for incorrect submissions. - **Insurance:** All orders include $200 insurance via carrier . --- ### 💀 Implementation Instructions for Shopify Admin: 1. **Paste Policy:** - Go to `Settings > Legal > Shipping Policy` → Paste this template . 2. **Link in Footer:** - Add to footer menu via `Online Store > Navigation` . 3. **Checkout Display:** - Under `Settings > Checkout`, link policy in "Refund/Privacy/TOS" section . --- **Black horror Enhancements** - Horror lexicon (*relics, curses, shadowkeepers*) - Premium packaging details (velvet, wax seals) - Themed service names (*Crypt Standard, Vampire Overnight*) > *"We deliver nightmares in style."* For further customization (e.g., international duty calculators or AR return portals), consult Shopify’s [fulfillment network](https://www.shopify.com/shipping) .